Sub-processors register
Sub-processors
Last updated: February 2026
Synergy Axella engages the following sub-processors to deliver the Platform. All are bound by written Data Processing Agreements incorporating GDPR Art. 28 obligations.
| Vendor | Service | Data | Region | Safeguards |
|---|---|---|---|---|
| Emergent Labs | Application hosting | All Platform data | EU / to confirm | DPA and SCCs |
| Netlify | Marketing website hosting and contact form intake | Contact form submissions, static assets | Global CDN, primary US | DPA and SCCs |
| MongoDB Atlas | Database | Operational and user data | EU region | DPA and SCCs |
| Bird (MessageBird B.V.) | SMS Andon alerts and transactional emails | Phone numbers, recipient emails, alert body | EU (Amsterdam) | DPA |
| Anthropic (Claude) | AI Copilot LLM | Copilot prompts and context | US | SCCs, EU-US DPF |
| OpenAI / Google | Fallback LLMs | Copilot prompts and context | US | SCCs, EU-US DPF |
We will notify you of any change to this list at least 30 days before onboarding a new sub-processor.
The English version of this document is the authoritative version. Translations are provided for operational clarity; in case of any discrepancy, the English version prevails. Please review with your legal counsel before publication.